Georgia Premises Liability: Understanding “Mode of Operation” Theory

Premises liability is an area of Georgia law that helps protect people who get hurt on someone else’s property. In Georgia, property owners have responsibilities to make sure their places are safe for people visiting or doing business there. When someone is injured on a property, premises liability law may apply to help the injured person recover damages for medical bills, lost wages, pain, and suffering.

One part of premises liability is the “mode of operation” theory. This theory plays a unique role in deciding how responsibility is shared, especially in cases involving stores, restaurants, and other businesses where accidents might happen due to the way they operate. Understanding this theory is important for people who may find themselves injured on a property in Georgia, as it can help show whether the property owner was careless or if the business itself created a dangerous situation. By breaking down the essentials of premises liability and how the mode of operation theory works in Georgia, injured individuals can understand their rights and what steps they can take after an accident. At, Keenan Law Firm, we are here to guide you through the legal process and help you navigate the complexities of your case.

What is Premises Liability in Georgia?

Premises liability laws in Georgia are rules that make property owners responsible for keeping their places safe. The law requires property owners to keep their buildings, land, and structures free from hazards that could hurt people who come onto the property. In general, a property owner must look out for dangers on the property and address them to protect people from harm. This might include fixing broken steps, cleaning up spills, or warning people about known risks.

In Georgia, the duty of a property owner depends on who is visiting the property. For example, if someone is invited to a property to do business, like a customer in a store, the property owner has a higher duty to make the property safe. For those invited as guests, the property owner must still provide reasonable safety. However, if someone trespasses, the property owner has a limited duty, which usually does not include making the property completely safe but avoiding intentional harm.

Exploring the “Mode of Operation” Theory in Georgia

The mode of operation theory in Georgia is a concept used to determine liability when a person is injured on a business property. This theory states that some businesses have specific ways of operating that naturally bring about certain risks. For example, a self-service grocery store that allows customers to serve themselves from open food displays has a higher chance of spills occurring, which can lead to slip-and-fall accidents.

According to the mode of operation theory, if a store or business operates in a way that creates certain hazards, it may be held responsible if someone gets hurt, even if the property owner was not immediately aware of the hazard. This theory assumes that because the business knows that its way of operating is more likely to create certain dangers, it should be more prepared to take steps to prevent those hazards. In Georgia, the mode of operation theory does not apply in every premises liability case, but when it does, it shifts the focus from whether the owner knew of the danger to whether the business could have foreseen the problem based on the way it operates.

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Why the Mode of Operation Theory is Important for Georgia Premises Liability Cases

The mode of operation theory is significant in Georgia because it affects how responsibility is determined when someone is injured in a store or other business. Typically, in a premises liability case, the injured person has to prove that the property owner knew or should have known about the dangerous condition. However, with the mode of operation theory, the injured person does not have to prove that the property owner knew about the specific hazard, such as a spill. Instead, they can argue that the way the business is run naturally creates risks and that the business should have anticipated and taken steps to reduce these dangers.

For instance, in a store that allows customers to pick their own products off shelves, like a grocery store with open produce bins, spills can happen easily. Under the mode of operation theory, the grocery store could be held liable if a customer slips and falls on a spilled item, even if the employees did not notice the spill immediately. Because the store’s mode of operation increases the likelihood of spills, it is responsible for keeping the area safe or, at least, for having a system in place to quickly address any hazards.

Examples of Premises Liability Cases Involving Mode of Operation Theory

A common example of mode of operation theory in premises liability cases involves self-service grocery stores or fast-food restaurants. Imagine a fast-food restaurant that allows customers to fill their own drinks. If someone spills soda on the floor and another customer slips and falls before the staff can clean it up, the injured person may have a case under the mode of operation theory. The argument would be that the restaurant’s self-service drink area creates a higher risk of spills, and the restaurant should have had a way to monitor and clean up the spills quickly.

Another example is a self-service salad bar in a grocery store. If lettuce or dressing drops onto the floor, creating a slippery spot, customers could easily slip and fall. Because the store’s way of operating includes allowing customers to serve themselves from open bins, there is a higher likelihood of items ending up on the floor. If someone gets hurt in this type of situation, the injured person may argue that the store’s operation created the risk, making the store responsible for not keeping the area safe.

Verdicts & Settlements

$20,00,000

Construction Site

$15,000,000

Commercial Vehicle

$18,900,000

Medical Malpractice

$15,000,000

Nursing Home

$15,000,000

Medical Malpractice

$15,000,000

Recreation

$7,500,000

Bicycle Accident 

$6,000,000

Tractor Trailer

$7,000,000

Products

$6,000,000

Medical Malpractice

How the Mode of Operation Theory Affects the Burden of Proof in Georgia

In most premises liability cases, the injured person has the burden of proof, meaning they must show evidence that the property owner knew or should have known about the danger. This can be difficult, as it often requires showing that the hazard existed long enough for the owner to notice it. However, with the mode of operation theory, the focus shifts from proving knowledge of a specific hazard to proving that the business’s way of operating makes certain hazards foreseeable.

The injured person still has to prove that they were hurt due to a dangerous condition, but they do not have to prove that the owner knew about the exact hazard that caused their injury. Instead, they can show that the business’s setup or process increased the chances of certain types of accidents, such as spills, falls, or other accidents common in self-service settings. By using this approach, the injured party may have an easier time proving their case if the business does not have a reliable system for keeping the area safe.

Challenges and Limitations of the Mode of Operation Theory in Georgia

While the mode of operation theory provides an easier path to show liability, it is not without challenges. Not all premises liability cases in Georgia can rely on this theory, and courts have specific guidelines about when it applies. Generally, this theory is used when the risk is due to the nature of the business’s operation, especially in self-service environments where customers have a lot of freedom to handle goods. If the risk of an accident is not directly related to the way the business is operated, the mode of operation theory might not apply.

In addition, businesses may argue that they took reasonable steps to prevent accidents by training employees, using warning signs, or setting up regular cleaning schedules. If a business can show that it took these precautions, it may lessen its liability, even if the mode of operation theory is used. Therefore, each case requires a careful examination of the details to determine whether this theory can apply.

Seeking Compensation in a Georgia Premises Liability Case

If someone is hurt on a property in Georgia, they may be able to file a premises liability claim to recover damages. Compensation in these cases can cover medical bills, lost income, and pain and suffering. The amount someone can recover depends on several factors, including the severity of the injuries and whether they can show that the property owner or business is liable under premises liability law or the mode of operation theory.

The process usually starts with investigating the accident and gathering evidence, which may include witness statements, surveillance footage, or reports of similar accidents on the property. In cases where the mode of operation theory applies, the focus may be on showing how the business’s setup created an unsafe environment rather than proving the business was aware of the specific hazard.

Understanding premises liability and the mode of operation theory in Georgia can be challenging, especially if you or a loved one has been injured. If you believe that a property owner’s negligence or a business’s setup led to your accident, you may have a right to seek compensation. Keenan Law Firm has a thorough understanding of Georgia premises liability laws and can help you navigate the legal process to pursue the compensation you deserve. Reach out to Keenan Law Firm today to discuss your case and learn more about how they can assist you in getting the help you need after a premises-related injury.

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